How Are You Annoying Your Customers? And what to do about it (and get great reviews)

Do you know what it’s like to buy from your business? Do you understand your customer’s buying journey? Do you know what hoops you make your customer jump through in order to do business with you?

Is it possible that your buying process is annoying your customer?

Regardless of whether you run a large enterprise or a small business, your customer’s experience of you will attract them to come back again and again – or frustrate them until they are lured away by your competition. If they think you don’t care, they’ll happily go somewhere else.

This week we focus on common things business owners do to drive customers away, and what to do about it!

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Making Things Easy

Click to watch on YouTube: Sometimes in life there’s things that we want to accomplish and we make it out to be a bigger deal than it is. So what I want to share with you todayis a concept about just getting started. So imagine this project that you want to do is this […]

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How Your Inconsistent Behaviour Impacts Your Company’s Culture (and how to fix it)

Click here to watch: This week, I want to share with you a behaviour to avoid that could be killing your execution and damaging your company culture. It’s inconsistency. We have to remember that our team can’t hear a thing we’re saying because our actions are screaming so loud.  People pay a lot more […]

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