How Are You Annoying Your Customers? And what to do about it (and get great reviews)

Do you know what it’s like to buy from your business? Do you understand your customer’s buying journey? Do you know what hoops you make your customer jump through in order to do business with you?

Is it possible that your buying process is annoying your customer?

Regardless of whether you run a large enterprise or a small business, your customer’s experience of you will attract them to come back again and again – or frustrate them until they are lured away by your competition. If they think you don’t care, they’ll happily go somewhere else.

This week we focus on common things business owners do to drive customers away, and what to do about it!

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Video – Not Just for Marketing: How to use Video to Effectively Grow Your Business

Video can be used to communicate with your customers, your staff, and even improve your sales processes. This week I sat down with Raymond Tuquero – filmmaker, videographer and the owner of Creative Crunch Productions to discuss how to effectively use video to grow your business. We had a wide ranging conversation that included Raymond […]

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