Sales Series #5: Following Up After the Sale

Published July 29, 2021 by DanHolstein Marketing Leave a Comment

In this fifth and final video in my series on how to improve your sales, I take a look at the after sales follow up. You see, following up with customers is critical even when you’ve already made the sale. While you may be tempted to think your job is over, there’s more to the […]

Robbing the Emotional Piggy Bank

Published July 24, 2019 by DanHolstein Marketing Leave a Comment

Whenever we interact with our customers, we are having an impact on them. The impact is rarely neutral, and usually either positive or negative. When we have a positive impact, its like making a little deposit into their emotional bank account. Having a negative impact on a customer is like making a withdrawal from their […]

Business Coaching, Strategic Planning