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Tag: employees

“Why Did You Do That?” How to Ask a Better Question. An Interview with Terry Lussier

Published March 12, 2020 by DanHolstein Leadership, Mindset Leave a Comment

Have you ever asked an employee a question and got a blank stare in return, or a defensive response? I recently interviewed top coach Terry Lussier on the art of the question. Terry shares a couple of tips on how to steer clear of questions that put our team members on the defensive, and how […]

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What To Do About A Toxic Employee: How Good Team Management Makes All The Difference

Published March 12, 2020 by DanHolstein Leadership, Mindset Leave a Comment

Do you know who the most dangerous employee is? It’s the person with great skills, and a bad attitude. Why are they dangerous? Because while they may do good work, they can rub other staff and clients the wrong way, aren’t a good team player and generally require more care and feeding than anyone else […]

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