Have you ever asked an employee a question and got a blank stare in return, or a defensive response? I recently interviewed top coach Terry Lussier on the art of the question. Terry shares a couple of tips on how to steer clear of questions that put our team members on the defensive, and how […]
Tag: employees
The Impact of Toxic Employees
THE IMPACT OF TOXIC EMPLOYEES You have you ever had a staff member that made you feel like they’re holding you hostage? You’d rather move them on but you feel like you can’t? If that’s ever happened to you, I’m going to share with you some strategies to identify who these people are, what to […]