Have you ever asked an employee a question and got a blank stare in return, or a defensive response? I recently interviewed top coach Terry Lussier on the art of the question. Terry shares a couple of tips on how to steer clear of questions that put our team members on the defensive, and how […]
Tag: employees
What To Do About A Toxic Employee: How Good Team Management Makes All The Difference
Do you know who the most dangerous employee is? It’s the person with great skills, and a bad attitude. Why are they dangerous? Because while they may do good work, they can rub other staff and clients the wrong way, aren’t a good team player and generally require more care and feeding than anyone else […]