Have you ever asked an employee a question and got a blank stare in return, or a defensive response?
I recently interviewed top coach Terry Lussier on the art of the question. Terry shares a couple of tips on how to steer clear of questions that put our team members on the defensive, and how to ask better questions that engage our teams, and lead to better outcomes.
Powerful questions lead to powerful results. What are some of your favourite and most effective questions?