I want to share with you a little tip on how to improve your execution and the execution of your team as well.
Have you ever had a meeting where you leave and you’re sure everyone is on point. They know exactly what they need to do. And then next week you get to your meeting again and you realize that nothing’s been done or hardly any of what you expected to get done was actually done.
And you’re scratching your head going, “How does this happen? I was clear.”
Well, I want to share with you a little tool here that’ll help remove that kind of thing from happening in the future.
And it’s called Who, What, When.
And essentially the way it works is during the meeting, when you set an expectation or issue a request for someone to complete something, you have ascribed someone else in the meeting who was going to do this task by what timeframe.
And you go through at the meeting, you’re iterating through and as tasks are being assigned or people are committing to doing things you have your scribe document this.
And at the end of the meeting, before everybody leaves, you go around the room and you make sure you review your Who, What, When and you make sure everyone is 100% clear on who is going to do what by when.
That way if it doesn’t get done, then we have some accountability.
We know that they were clear, on what they committed to doing. They didn’t take it as a suggestion or a nice to have. It was a must have. It was actually a clear expectation.
The interesting thing about this is that when people leave, they might go, Jeez, maybe I don’t have enough time to do that or I’m not sure I have all the resources or I’m not 100% sure how to do what I’ve committed to. I better come and get some support. And that’s where the team can come back to you or somebody else to get some resources or get some support so they can complete their task and get it done without showing up empty-handed the next meeting.
That’s it for this week: Who, What, When.
I’m sure that if you implement this in your meetings, you’ll have a higher level of execution to be able to move your business forward a little bit faster.
If you’re having any challenges in terms of execution, you’re not really sure what to do, where to start, reach out, I’m happy to help and we can tee up a call any time. I can help analyze what’s going on with your execution and give you a few tips to help you moving forward.
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